Privacy Policy

This policy explains how Emulate (“Emulate,” “we,” “us”) collects, uses, shares, and keeps personal information when you use the Emulate website and its writing tools (the “Service”). It applies to your account, the text you submit, and the drafts the Service saves for you.

Your writing stays private to your account: we do not sell personal information, show your writing to other users, or use it to advertise to you. We process your text to carry out what you ask for, to save the result to your account, and to review and improve the quality of the Service and the models behind it, as described below.

Account information. Your email address and password, or the basic profile details a sign-in provider such as Google shares with us, and a display name if you set one.

Content. The text and prompts you submit to the Service and the drafts it produces for you, along with basic details about each request, such as its length and whether it completed, that let us operate the Service and bill you correctly.

Billing information. Your plan, your word balance, and a record of usage. Payment card details are collected by our payment processor and are not stored by us.

Technical information. Information your browser sends automatically, such as IP address, browser type, the pages requested, and timestamps. We do not use advertising or analytics trackers on the Service.

Communications. Anything you send us when you contact support.

• To provide, operate, and maintain the Service, including saving your drafts and completing requests that continue after you leave the page.
• To process payments, manage subscriptions, and keep the records that billing requires.
• To keep the Service working: diagnose problems and understand how it performs.
• To review and improve the Service and the models behind it. We may read the text you submit and the drafts produced for it, evaluate the quality and accuracy of rewrites, and use this material to test and train our models.
• To communicate with you about your account and the Service.
• To protect the Service and its users, and to comply with the law.

Your writing is never shared with other users. When you report a problem with a rewrite, we use that draft and your report to look into it. Drafts you delete are removed from your account and are no longer used for review or model training.

We share personal information only with service providers who process it on our behalf and under our instructions, such as hosting and database providers, the AI model providers that generate or evaluate text for your request, our payment processor, sign-in providers, and the provider that runs our referral program. Each receives only what is needed for its role and may not use your writing for its own purposes.

We may also share information if required by law or legal process, to protect the rights, safety, or property of Emulate or others, or as part of a merger, acquisition, or sale of assets, in which case this policy will continue to apply.

Drafts are private to your account unless you create a sharing link. Anyone with a sharing link can view and copy that draft without signing in. You can disable a link at any time, which stops it working, though it cannot recall copies others have already made.

We keep your account information and drafts for as long as your account is active. Drafts you delete are removed from your account. We keep billing records for as long as tax and accounting rules require, and technical logs for a limited period.

If you close your account, we delete the personal information associated with it, except where we need to keep something to meet a legal obligation, resolve disputes, or enforce our agreements.

We use the cookies needed to run the Service, such as the session that keeps you signed in. Your browser may also store small amounts of information locally, such as your theme preference and text you typed before signing up so it is available once you are in. If you arrive through a referral link, our referral program provider, Rewardful, sets a cookie recording which partner referred you, so that partner can be credited if you sign up or subscribe, and any discount that comes with the link can be applied. We do not use advertising cookies.

You can view, edit, download, and delete your drafts, report a problem with any rewrite, update your profile, and manage your subscription from within the Service.

Depending on where you live, you may have the right to access the personal information we hold about you, to correct or delete it, to restrict or object to certain processing, or to receive a copy in a portable format. To exercise these rights or to close your account, contact us. You may also lodge a complaint with your local data protection authority.

We and our service providers may process information in countries other than your own, including the United States. Where required, we rely on appropriate safeguards for those transfers.

We use reasonable technical and organisational measures to protect personal information, including encryption in transit and access controls that limit drafts to their owner. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach affects your information, we will notify you as required by law.

The Service is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, contact us and we will delete it.

We may update this policy from time to time. We will post the updated version with a new effective date and, for material changes, provide notice through the Service or by email. Your use of the Service is also governed by the Terms of Service.

For questions about this policy or your information, contact:

Emulate
[email protected]